Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide a seamless shipping experience for all our customers. Please review our shipping policy below:

Order Processing:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates:

  • Domestic Shipping (Within the U.S.):
    • We offer a flat rate of $5 for all U.S. orders.
    • Free shipping is available for orders over $50.
    • Estimated delivery time: 3-5 business days.
  • International Shipping:
    • We currently ship to Canada, the United Kingdom, Australia, and Germany.
    • International shipping rates will be calculated at checkout.
    • Estimated delivery time: 10-15 business days.

Local Delivery & Store Pickup:

  • Local Delivery (Las Vegas, NV):
    • Free local delivery for orders over $50.
    • A $5 delivery fee applies to orders under $50.
    • Delivery times: 9 AM - 5 PM on weekdays. We will contact you via text message to confirm the delivery time.
  • Store Pickup:
    • Free in-store pickup is available at 2328 Timberline Way, Las Vegas, NV 89117.
    • Orders will be ready for pickup within 1-2 business days. You will receive an email when your order is ready with instructions.
    • Pickup hours: 9 AM - 5 PM on weekdays.

International Shipping Information:

  • International shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

Additional Information:

  • Please note that delivery times are estimates and may vary due to unforeseen delays.
  • We are not responsible for delays caused by customs or shipping carriers.

If you have any questions about our shipping policy, please contact us at threadsandecopantry@gmail.com